Support Services

The Center for Family Health recognizes that its patients often need extra help on their road to good health. To make the path as smooth as possible, the Center offers many helping hands, available for free or little cost. 

All support services are available:

Monday – Friday
8:00 AM to 5:00 PM 

Services:

Patient-Care Coordinators

The Center employs registered nurses who act as medical liaisons for patients. They teach patients about how to manage chronic-care conditions, such as diabetes; troubleshoot; connect patients with outside agencies; and answer questions related to medications and health concerns.

Community Health Workers

Community health workers help patients access outside resources to help with housing, insurance, food, disability, personal needs, prescriptions and other issues. Their focus is helping you access services that can assist you in becoming successful.

Health Coaches

Health coaches are trained therapists, who work with patients as part of the health-care team to improve patient health. Health coaches help patients focus on the present concerns and issues that act as obstacles for developing healthy habits, offer support and provide tools to improve overall health. Health coaches do not offer traditional therapy sessions. 

Therapists

The Center has therapists who provide traditional counseling and therapy services. They can see individual patients, families or groups to address such concerns as anxiety, depression or trauma. Several support groups are offered.

Dietitian

The Center employs a registered dietitian who sees patients one-on-one and in groups to help them create a plan for healthy eating. Groups are for CFH patients, meet regularly, are very successful – and are free.

Translator

A translator is available and on site to help Spanish-speaking patients through their medical appointments, and several providers are multi-lingual. The Center also subscribes to a sign-language service and a phone-line translation service to help with other languages.

Transportation

Bus tokens and a free van service are available to help patients who have transportation issues. The Center’s Downtown Facility and its Dental Clinic are conveniently located on the Jackson Area Transportation Authority’s Lansing Avenue bus route.