Pharmacy
The Center for Family Health’s Pharmacy is located on the first floor of the Downtown Facility.
Anyone can have a prescription filled at the Pharmacy. You do not have to be a Center patient.
The Pharmacy accepts most insurance plans, including Medicare and Medicaid. Through the Center’s HealthPay, a sliding discount plan, prescription costs can be reduced for Center patients who are income-eligible. Even if the cost is reduced, all patients still pay something.
Click below to see a biography and photo of our pharmacists.
Pick-up and home delivery
For patients who are unable to come into the Center’s Pharmacy, curbside pickup and home delivery are available. Please call the Center at 517-748-5400 and choose option 3 to speak with a pharmacy staff member.
Center for Family Health Pharmacy and Drive-Thru
505 N. Jackson St., Jackson, MI 49201
Pharmacy and Drive-Thru Hours
Monday – Friday
8:00 AM – 7:00 PM
Saturday
9:00 AM – 1:00 PM
Sign up for text alerts
Text alerts are temporarily unavailable. We appreciate your patience as we work to improve and implement new changes to our pharmacy operations.
Through RxReady, the Center for Family Health will text you on your cell phone to let you know that your prescription is ready to be picked up. Once you activate this service by talking to the Pharmacy, you will receive a text reminder if you forget to pick up a prescription. RxReady works with major cell carriers.
Prescription Refills
Multiple options are available to refill your prescriptions quickly and easily. You can refill your medication through the RxLocal app or by calling the Center for Family Health Pharmacy directly.
When a prescription is written, the provider may authorize a certain number of refills. The patient can then fill the prescription and refill it up to the authorized number of times. The number of refills remaining is usually shown on the first bottle of medication, and it decreases each time a new bottle is received.
RxLocal App
1. Log into the RxLocal app, select “Refill my Prescriptions.”
2. Click on the person who needs to refill their prescription.
3. Choose one or more prescriptions to be refilled, then select “Continue.”
4. Select “Pickup,” then select “Submit Refill.”
5. You will receive a confirmation message and your pharmacy may send you a message through RxLocal when your prescription is ready.
Prescription renewals
Renew your prescriptions quickly and easily through MyChart.
A renewal is required when a prescription has no more refills left or has expired, and the patient still needs to take the medication. A doctor or other healthcare provider writes a new prescription, which may or may not include additional refills. If you need an urgent renewal, you should contact your provider’s office by phone.
MyChart
1. Log into My Chart – click the ‘Welcome to MyChart’ link below to get started
2. Click on the “Medications” menu
3. Find the medication you want to refill and click “Request Refill”
4. Follow the prompts to refill your medication.
By phone
Call us at 517-748-5400 and follow the prompts autofill your prescription.
Choose option 1:
to request a refill on your current prescription, and punch in your prescription number on your telephone keypad.
Choose option 3:
to speak with a pharmacy staff member.
You will need to give the following information in order for your refill to be processed:
patient name (please spell), date of birth, medication name, and phone number where you can be reached.
Disposal of unwanted medications
Do you have expired or unwanted medications in your home? The Center for Family Health Pharmacy has a drop box in its lobby to provide safe and convenient disposal of prescription and over-the-counter medications through the MedDrop program.
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