Our staff will bill your health insurance for you. Our Financial Service Advocates can help you with payment options if you cannot afford your deductible or co-pay.

In order for us to collect payment from your insurance, please make sure you present an up-to-date insurance card at each visit. Also, provide any changes in your address, phone number, employer, or primary-care physician.

If you have questions about what your insurance covers, pre-authorizations, or if the Center for Family Health is participating or “In Network,” you should contact your insurance company. Its employees are the experts on your policy.

Online Payments

The Center for Family Health offers safe and secure online bill pay for patients. You’ll need your statement account number and patient identification number to complete payment.

Patient Accounts is located on the first floor of the downtown location at 505 N. Jackson Street.

8:00 AM – 5:00 PM

Call: 517-748-5500 ext. 5875


HealthPay is available to Center for Family Health patients and provides a discount on medical/dental care and prescriptions.

Billing FAQs

Click on each question to reveal the answer. 

The copay is based on total charges, but you are only required to pay the minimum at time of service. You are billed for the remainder.

Please call the Patient Accounts Department at 748-5500,ext. 5875.

The guarantor is the person responsible for receiving and paying the bill for medical services. 

Bills can be paid at the time of service, or online, by mail, or over the phone.

  • Mail to: Center for Family Health, 505 N. Jackson St., Jackson, MI  49201.
  • By Phone: call Patient Accounts at 517-748-5500, ext. 5875.
  • Online: click here.
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